GDPR Compliant & EU Hosted

Cut response times in half. Without doubling your team.

Our AI handles the common questions instantly. Your team steps in when it matters. The result? Faster help, happier customers, less stress.

Replyful Assistant

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Features

Finally, AI that knows when to step back

Most support AI tries to do everything. Ours knows exactly when to pass the baton.

Support around the clock

The chatbot

Your customers get help at 3 AM. With built-in safeguards against hallucinations — it only answers when it knows and passes the rest to your team.

You decide how much AI does

Email on autopilot

Easily configure how much you want AI involved. Simple questions run on autopilot while the rest go to a human with full context.

One place for everything

The inbox

Chat and email, AI-assisted and human-handled, all in one shared inbox. Your team sees what the AI couldn't solve and fills in the blanks.

No hallucinations

Accuracy

AI only answers from your knowledge base — in chat and email. When it's unsure, it says so and routes to your team.

Connect your APIs

Integrations

Connect your internal APIs so AI can answer customer-specific questions across chat and email — order status, account details, booking info.

Speaks any language

Languages

Auto-detects your customer's language across all channels and responds in kind. Swedish, English, German, Spanish — no configuration needed.

95%

Accuracy rate

Without hallucinations

<1hour

Setup time

From sign-up to live

50+

Languages

Supported automatically

24/7

Availability

Even on holidays

How it works

Live in three simple steps

From sign-up to live AI support in under an hour.

Step 01

Feed your knowledge

Paste your website URL, upload PDFs, or connect your help center. Replyful automatically indexes and learns everything about your business.

Step 02

Customize & connect

Tune the chatbot's look & feel to match your brand. Optionally connect your internal APIs for customer-specific answers.

Step 03

Go live instantly

Embed Replyful on your website with a single line of code. Your AI support agent starts helping customers immediately.

GDPR certified

Fully compliant with EU regulations

Data Processing AgreementActive
EU Data ResidencyEnabled
Right to ErasureSupported
All compliance checks passed
Security & compliance

Built for European data standards

All data processing happens within the EU. No personal data ever leaves Europe. Swedish company with 100% EU infrastructure.

100% EU data residency

Servers in the Netherlands and Frankfurt. AI models in Frankfurt and Finland. No data leaves Europe.

Full GDPR compliance

No data transfers outside the EU. No Schrems II headaches. DPA available on request.

Your data, your terms

You stay in full control of your data. Configure how long we keep it.

FAQ

Frequently asked questions

Common questions about features, setup, and compliance.

Ready to reclaim your team's time?

Book a 20-minute call. We'll show you exactly how Replyful would work for your support operation — no sales pitch, just a demo tailored to your situation.